**Privacy Policy**

**Effective Date:**18 DEC 2024

VendorHub Merchants is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and protect your data when you use the App. By using the App, you agree to the practices outlined in this Privacy Policy.

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### 1. Information We Collect

**a. Information You Provide to Us**  

We collect personal information that you provide directly to us, including but not limited to:

- Name

- Email address

- Phone number

- Business information (e.g., store name, address, and tax identification number)

- Payment and billing information

**b. Automatically Collected Information**  

When you use the App, we may collect certain information automatically, such as:

- Device information (e.g., device type, operating system, and app version)

- Log data (e.g., IP address, access times, and error logs)

- Usage information (e.g., features used, pages visited, and actions taken)

**c. Cookies and Tracking Technologies**  

We may use cookies or similar technologies to enhance your experience and gather analytics about App usage.

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### 2. How We Use Your Information

We use the information we collect for the following purposes:

- **To provide and improve our services:** To operate, maintain, and enhance the functionality of the App.

- **To communicate with you:** To send notifications, updates, and promotional messages, or to respond to inquiries sent to **it@mannasat.net**.

- **To ensure security and compliance:** To protect against fraud, unauthorized access, or other illegal activities.

- **To analyze and optimize:** To understand how users interact with the App and to improve its design and functionality.

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### 3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

- **With service providers:** To perform functions on our behalf, such as hosting, analytics, or payment processing.

- **For legal compliance:** When required by law, regulation, or legal process.

- **In business transfers:** If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.

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### 4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

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### 5. Your Rights

You have the following rights concerning your personal data:

- **Access and correction:** Request access to or correction of the information we hold about you.

- **Deletion:** Request the deletion of your personal information, subject to legal obligations.

- **Opt-out:** Opt-out of marketing communications by following the instructions in the messages or contacting us at **it@mannasat.net**.

- **Data portability:** Request a copy of your data in a structured, machine-readable format.

To exercise your rights, please contact us at **it@mannasat.net**.

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### 6. Data Security

We implement industry-standard measures to protect your information from unauthorized access, loss, or misuse. However, no security system is entirely foolproof. Please notify us immediately at **it@mannasat.net** if you suspect any unauthorized access to your account.

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### 7. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies.

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### 8. Children’s Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

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### 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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### 10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

**Email:** it@mannasat.net